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企業経営とサービスのあり方 : 高齢化社会とユニバーサルサービス
https://saigaku.repo.nii.ac.jp/records/440
https://saigaku.repo.nii.ac.jp/records/4403baeaaeb-e9bc-4b05-befb-ea97c46dac78
名前 / ファイル | ライセンス | アクション |
---|---|---|
08_kawashima.pdf (553.5 kB)
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Item type | 紀要論文 / Departmental Bulletin Paper(1) | |||||
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公開日 | 2016-09-12 | |||||
タイトル | ||||||
タイトル | 企業経営とサービスのあり方 : 高齢化社会とユニバーサルサービス | |||||
タイトル | ||||||
言語 | en | |||||
タイトル | Service Care and Corporate Management Universal Service in the Aging Society | |||||
言語 | ||||||
言語 | jpn | |||||
キーワード | ||||||
主題Scheme | Other | |||||
主題 | 高齢化社会 | |||||
キーワード | ||||||
主題Scheme | Other | |||||
主題 | ユニバーサルサービス | |||||
キーワード | ||||||
主題Scheme | Other | |||||
主題 | サービス・マネジメント | |||||
キーワード | ||||||
言語 | en | |||||
主題Scheme | Other | |||||
主題 | aging society | |||||
キーワード | ||||||
言語 | en | |||||
主題Scheme | Other | |||||
主題 | universal service | |||||
キーワード | ||||||
言語 | en | |||||
主題Scheme | Other | |||||
主題 | service management | |||||
資源タイプ | ||||||
資源タイプ識別子 | http://purl.org/coar/resource_type/c_6501 | |||||
資源タイプ | departmental bulletin paper | |||||
著者 |
川嶋, 啓右
× 川嶋, 啓右 |
|||||
抄録(英) | ||||||
内容記述タイプ | Other | |||||
内容記述 | The aging society gives a definition that an older population among the total population 65 years or older is beyond 7% in the society. In Japan, we became the aging society in 1970, and the ratio became the super aged society beyond 21% in 2007. The society becomes such an aging society, however, as for the business activity of the company is not still matured for the society. For the corporate management in the aging society, it is necessary to improve the sponsoring service in the way of an organization. As to sponsoring service in the organization, the service management is to provide a human service for the purpose of customers/clients satisfaction toward to the service in the corporate management. In this study, I take up the service care with corporate management in the aging society particularly discuss the need of "the Universal Service". The service means that service to everyone; age or sex, handicapped or not, nationality. | |||||
書誌情報 |
埼玉学園大学紀要. 経営学部篇 en : Bulletin of Saitama Gakuen University. Faculty of Management 巻 12, p. 85-93, 発行日 2012-12-01 |
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出版者 | ||||||
出版者 | 埼玉学園大学 | |||||
ISSN | ||||||
収録物識別子タイプ | ISSN | |||||
収録物識別子 | 13470523 | |||||
書誌レコードID | ||||||
収録物識別子タイプ | NCID | |||||
収録物識別子 | AA11612886 |